Set Yourself Up For Success
by Rita Zamora
I recently met with a dentist who told me he isn't sure why, however he usually expects the worst to happen. He said, "I typically start the day thinking patients are probably going to get upset with me today". Imagine how wonderful business (and life) could be if he began to expect the best instead... To help set yourself up for daily success post tangible evidence of your micro-wins around your private office space. Micro-wins are reminders of the good you accomplish within your practice- they may be patient testimonials, letters, complimentary emails or referrals you or your team receive. The next time you feel down, simply look at your micro-wins and let the positive evidence help prove how much patients really appreciate you and your practice.